An item is missing from my shipment.

Click the "My Account" link at the top right hand side of our site to track and then click on “Orders” to see all of your orders. Click on the individual order to see your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "Completed", please contact customer service for assistance.